The latest news from claireLOGIC

Informative content on the latest trends, best practice and things to watch out for…

We regularly share informative content on the latest trends, best practice and things to watch out for…

Why you should read the Terms and Conditions… you really should!

      Scroll, scroll and scroll some more, look for the ‘Agree’ button and sign your life away. Terms and Conditions are in fact, a contract. They are a contract between you and the company you are using. So, when they are so important… why do most people never read them? The reason is a simple one: they are very long!

Recruiting for 2nd Line Engineers

At claireLOGIC we love what we do. What’s more, we’re great at what we do*. We’re not being boastful, just proud of the service we offer our clients. We’re on the lookout for more likeminded people to join our thriving team in Abingdon, so if you’re looking to be part of an expert team of IT specialists, read on. We don’t just work hard, we play hard too. You can often find us honing our hand-eye co-ordination in our breakout office space with pool and air hockey tables.

We're recruiting for 3rd Line Engineers

  At claireLOGIC we love what we do. What’s more, we’re great at what we do*. We’re not being boastful, just proud of the service we offer our clients.  We’re on the lookout for more likeminded people to join our thriving team in Abingdon, so if you’re looking to be part of an expert team of IT specialists, read on. We don’t just work hard, we play hard too. You can often find us honing our hand-eye co-ordination in our breakout office space with pool and air hockey tables.

claireLOGIC Sponsors Local Charity Event – in aid of Cancer Research UK

      Last month we were delighted to be able to help a local darts charity event, in support of Cancer Research UK.

Having fun?

  Are you enjoying life? We spend a lot of time at work. How's that working out for you? I believe when you're at the office it’s important to have a good atmosphere which promotes excellence in work and promotes development at a personal level for team members. Culture is key.

Don’t get stung by fake Microsoft and BT scammers

  We are receiving a steady increase of support calls from clients who are falling foul of fake support calls – scammers pretending to be from either Microsoft, BT or your bank!

claireLOGIC hit peak performance last month – but we’re not complacent…

    How our customers feel about claireLOGIC is incredibly important to us. We’re delighted to say that during our last working month that we achieved a whopping customer satisfaction rating of 99%.   These statistics are the result of over 40 respondents (over a 30-day period). Surveys are sent out randomly to our end-user clients after we complete their support tickets. Clients are asked to score how we dealt with their problem by scoring us out of 5 across 6 questions, which are:

At claireLOGIC we’re serious about our team's personal development

    We strive to get better - not only as a business, but also as individuals. Recently, several of the claireLOGIC team attended a training day entitled "How To Be Brilliant". The bulk of the day was run by Michael Heppell. If you’ve not heard of Michael before he’s worth looking up. Not only is he a leading expert on customer service, he is also one of the top speakers in the world. His talks are really interesting and he has a fabulous skill of being entertaining and incredibly inspiring and challenging. What we heard during the day will help us in our day-to-day work, but importantly also, in our personal lives. 

1st Line IT Support Engineer

    We have a great opportunity for a 1st line support engineer to join us! We're looking for a talented and enthusiastic individual to join our growing team providing 1st Line support to our wide range of clients via email, telephone, remote desktop and on-site. It's a very varied working environment!

claireLOGIC helps local school to raise £3000 with tech prize donation.

  Last month we were delighted to receive a letter from Jen Hoddinott, from Friends of Carswell School, after our donation of a brand-new iPad was raffled as the top prize at their summer fete this year.

Cyber security: Understand the threat to your business

  Right now, a business is being attacked. And while the criminals behind the attack might never be identified, they’re absolutely professional in their approach – and they can cost you a fortune and your credibility. Last year alone, 17million British people were victims of cyber crime, yet incredibly, not everyone gives cyber security the consideration it demands. 

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