The latest news from claireLOGIC

Informative content on the latest trends, best practice and things to watch out for…

We regularly share informative content on the latest trends, best practice and things to watch out for…

claireLOGIC hit peak performance last month – but we’re not complacent…

    How our customers feel about claireLOGIC is incredibly important to us. We’re delighted to say that during our last working month that we achieved a whopping customer satisfaction rating of 99%.   These statistics are the result of over 40 respondents (over a 30-day period). Surveys are sent out randomly to our end-user clients after we complete their support tickets. Clients are asked to score how we dealt with their problem by scoring us out of 5 across 6 questions, which are:

At claireLOGIC we’re serious about our team's personal development

    We strive to get better - not only as a business, but also as individuals. Recently, several of the claireLOGIC team attended a training day entitled "How To Be Brilliant". The bulk of the day was run by Michael Heppell. If you’ve not heard of Michael before he’s worth looking up. Not only is he a leading expert on customer service, he is also one of the top speakers in the world. His talks are really interesting and he has a fabulous skill of being entertaining and incredibly inspiring and challenging. What we heard during the day will help us in our day-to-day work, but importantly also, in our personal lives. 

1st Line IT Support Engineer

    We have a great opportunity for a 1st line support engineer to join us! We're looking for a talented and enthusiastic individual to join our growing team providing 1st Line support to our wide range of clients via email, telephone, remote desktop and on-site. It's a very varied working environment!

claireLOGIC helps local school to raise £3000 with tech prize donation.

  Last month we were delighted to receive a letter from Jen Hoddinott, from Friends of Carswell School, after our donation of a brand-new iPad was raffled as the top prize at their summer fete this year.

Cyber security: Understand the threat to your business

  Right now, a business is being attacked. And while the criminals behind the attack might never be identified, they’re absolutely professional in their approach – and they can cost you a fortune and your credibility. Last year alone, 17million British people were victims of cyber crime, yet incredibly, not everyone gives cyber security the consideration it demands. 

NEWS: Microsoft sink data centre into the North Sea – to investigate whether it can boost energy efficiency

  Image: APS This week Microsoft will submerge a small data-rig into the sea, off the coast of Orkney, Scotland (UK). The project is being undertaken to investigate whether or not the inherently low sea temperatures can naturally cool the onboard servers, and in turn, boost efficiency. Almost all tech equipment that we use works more efficiently when used at the right temperature. Servers and high-capacity server farms can get incredibly hot if climate-controlled rooms are not used; the cost to cool units alone can be a burden financially and environmentally.

Team claireLOGIC conquer the OX5 RUN

    We were pleased to have a team at the OX5 RUN event at the weekend. Between us we have raised over £1,000 for the Oxford Hospitals Charity. The 5-mile run was in the beautiful grounds of Blenheim Palace. Our Operations Manager Mark Sachse completed the course in the quickest time; 44 minutes! He isn't letting us forget that!

Recruiting for 3rd Line IT Engineers in Oxfordshire and London

    Due to continued expansion, claireLOGIC is seeking to recruit a talented and enthusiastic individuals to join our growing team providing 3rd Line support as well as some end-user technical support via email, telephone, remote desktop and on-site.  

Recruiting 2nd Line IT Engineers

  Due to continued expansion, claireLOGIC is seeking to recruit talented and enthusiastic individuals to join our growing team providing 2nd Line support to our wide range of clients via email, telephone, remote desktop and on-site. It's a very varied working environment!

Watch out for fake Bitcoin Facebook adverts!

  We've noticed an increase in fake adverts doing the rounds on Facebook. Take a look at the advert below:

Is someone watching you through your TV? Could your AGA be hacked?

    Many of us may welcome new smart gadgets and devices into our homes. They might have an impressive touchscreen or a smartphone app that allows you to control them from wherever you are, whenever – making life a little bit more fun (if that’s your kind of thing) and easier than before. Yet behind the sleek designs and the impressive functionality that seemed rather space-age even ten years ago, there is a more sinister side to these smart devices, from dishwashers to AGAS, and even your TV.

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